假定你是李华,一个月前你从海外网站买了一本原版小说《小王子》。今天到货后,发现包裹已破,书页污损。你想给网站客服Smith先生写一封电子邮件,内容包括:
1. 购书情况;
2. 陈述问题;
3. 提出诉求。
注意:
1. 写作词数为80左右;
2. 请按如下格式在答题卡的相应位置作答。
Dear Mr Smith,
Yours sincerely,
Li Hua
范文:
Dear Mr Smith,
I'm Li Hua, one of your customers who bought a copy of The Little Prince from your online shop last month.
Given that the book is said to be authentic, I have been expecting it for a long time. However, much to my disappointment, the package was badly damaged when I received it today. Worse still, I'm totally upset to find some pages are missing and some are stained.
Hopefully, you can figure out a reasonable remedy for my loss. You can either have my money refunded or mail me a new one. Please handle my problem as soon as possible. Looking forward to your favorable reply.
Yours sincerely,
Li Hua
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